When will my points be rewarded?Updated an hour ago

For purchases, your GEMS will be added to your account 30 days after your order has been delivered.

This aligns with our 30-day return policy, giving us time to ensure you love your pieces and won’t be returning them. Once that window passes, your points will be automatically added to your loyalty account.

For engagement activities — like following us on social media, completing surveys, or referring a friend — your GEMS will be added immediately to your account.