Payments
Advice on payments, security and discount codes.
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All articles
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Shipping
See shipping costs, times and tracking to stay on top of your sparkling orders.
Returns
Get peace of mind with our hassle-free refunds and returns.
Pre-Order
See exactly how our pre-orders work, and how they are beneficial to you.
Materials
Get info on all the premium materials and authentic gemstones we use.
Warranty
Explore all the essential details about our warranty coverage right here.
Sustainability
Keeping our products and business sustainable is our priority!
Loyalty
All the remarkable benefits of joining our treasured Moon Magic Loyalty Club.
Other
If your question isn’t already covered, here’s how to contact us!
Order Changes
Learn how to update your shipping address, contact information, or make adjustments to your order.