Can I return my jewelry?
Yes! We want you to be head over heels for your new jewelry. If you’re not 100% satisfied,we want to make things right. Please note:
Get peace of mind with our hassle-free refunds and returns.
Yes! We want you to be head over heels for your new jewelry. If you’re not 100% satisfied,we want to make things right. Please note:
For orders placed between November 11, 2024 – January 31, 2025:. We’re offering an extended 60-day holiday return window. Simply initiate your return or exchange through our return portal within 60 days from the day you receive your parcel, and follo
As soon as we receive your returned item(s), we will initiate a refund of the purchase price of your items (excl. the shipping fee in case you paid for shipping) within 7 working days. Please note that for all countries taxes, duties and shipping cos
For orders from the U.S. we offer direct exchanges through our Self-Serve Returns Portal. Orders from Canada, the UK, the EU, Australia, and New Zealand can be returned via our Self-Serve Returns Portal. Direct exchanges are not available for interna