Returns
Get peace of mind with our hassle-free refunds and returns.
Can I return my jewelry?
Yes - we want you to absolutely love your new jewelry. If you're not completely satisfied, you can return eligible pieces within the applicable return window. Standard Collection. More time to gift. More time to love. Our extended holiday returns are
How do I return my jewelry?
Our holiday extended return period for our standard collection is 60 days from the date of delivery. Simply initiate your return or exchange through our return portal within the applicable timeframe, and follow the step-by-step instructions. Please f
When will I receive my refund?
As soon as we receive your returned item(s), we will initiate a refund of the purchase price of your items (excl. the shipping fee in case you paid for shipping) within 7 working days.
How do I exchange my jewelry?
For orders from the U.S. and UK we offer direct exchanges through our Self-Serve Returns Portal. Orders from the rest of the world can be returned via our Self-Serve Returns Portal. United States 🇺🇸. All U.S. exchanges are fully automated through t