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How do I return my jewelry?Updated a month ago

Just send us an email within 30 days from the day you receive your parcel saying you'd like a refund or exchange. Then, we'll send you step-by-step instructions for returning your jewelry. Please note:

  • All pieces from our Final Sale collection are excluded from exchanges or returns.
  • Promotional or sale items are excluded from exchanges. 

We no longer offer direct exchanges for promotional or sale items. However, if you need to return an item, we'll be more than happy to assist you in processing the return, and in return, we'll issue you a voucher. This voucher can be used towards your future purchases. 

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