Moon Magic logo
Moon Magic logo

All articles

How do I track my order?Updated a month ago

We know you are excited to follow the journey of your new magical jewelry every step of the way.

If you have not received a shipping confirmation yet, please refer to the estimated arrival time specified for each piece in the order confirmation email.

Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will include a tracking number and a link to our tracking page.

Kindly keep in mind that if you've chosen a piece from our made-to-order collection, it normally takes 8-16 business days to be hand-crafted to perfection and delivered to you. We mention this close to the 'add to cart' button on the product page of our website.

The crafting and fulfillment time for made-to-order pieces cannot be expedited.

Although we generate labels earlier to expedite the shipping process, the tracking information will begin updating once the item is shipped. If you don't see any progress. kindly check back on the tracking status in a few days.


We appreciate your patience and guarantee that the wait will be worth the unique piece of jewelry you'll receive!

Was this article helpful?
Yes
No