Where does my Moon Magic jewelry ship from?Updated 3 days ago

Use this information ONLY when the customer explicitly asks about shipping origin, such as:

• “Why is my order shipping from Hong Kong?”
• “Is this coming from China?”
• “Where is your jewelry made?”
• “Why does tracking show Hong Kong?”

Do NOT include this information in standard shipping updates.

Response (short version – default):
All Moon Magic jewelry is handmade in India by skilled artisans.
Orders are then processed through our secure logistics hub in Hong Kong for efficient international shipping and tracking.

Response (full version – only if needed):
All Moon Magic jewelry is carefully handmade in India by our skilled artisans. Once ready, it transits through our secure logistics hub in Hong Kong before continuing to you.

This allows us to:

• Ensure reliable worldwide shipping and tracking
• Provide faster, more consistent delivery times
• Reduce environmental impact through consolidated shipments

So while tracking may show Hong Kong, your piece was crafted in India and quality-checked before shipping.